Report Feedback

Passivae encourages a culture of open and honest feedback among its users. However, it's important to maintain a feedback system that is constructive, respectful, and in line with our community guidelines. This article explains when and how to report feedback that violates these principles, and outlines Passivae's review process for ensuring feedback quality and integrity.

Reasons for Reporting Feedback

While we encourage honest feedback, certain types of feedback can be detrimental to the Passivae community. Here are some valid reasons for reporting feedback:

• Feedback containing offensive language, harassment, discrimination, or any other form of inappropriate content violates our community guidelines and should be reported.

• If feedback contains false or misleading information about a client, recruiter, candidate, or the platform itself, it's important to report it to maintain the integrity of the feedback system.

• Feedback that is irrelevant to the user's performance, the project, or the Passivae platform, or appears to be spam, should be reported to ensure feedback remains focused and valuable.

• Feedback that reveals private or sensitive information about an individual without their consent should be reported to protect user privacy.

How to Report Feedback

Passivae provides accessible mechanisms for reporting inappropriate feedback. These may include:

• Use the Passivae Help Desk or contact form to report the feedback and provide relevant details.

When reporting feedback, be clear and concise in explaining the reason for your report. Include any relevant evidence, such as screenshots or message logs, to support your claim.

Passivae's Feedback Review Process

Passivae has a dedicated process for reviewing reported feedback. Our team will assess the reported feedback based on our community guidelines and terms of service.

The review process may involve:

• Investigating the reported feedback.

• Contacting the parties involved for further information.

• Taking appropriate action, which may include removing the feedback, issuing warnings to users, or taking other measures to address the violation.

Passivae maintains confidentiality throughout the feedback review process, protecting the privacy of those involved.

By reporting feedback that violates our guidelines, you contribute to maintaining a trustworthy and constructive feedback system on Passivae, ensuring a positive experience for all users.

Frequently Asked Questions

What types of feedback should be reported?

You should report feedback that:

• Contains offensive language, harassment, or discrimination.

• Is inaccurate, misleading, or untrue.

• Is irrelevant to the user's performance or the platform.

• Violates someone's privacy.

• Appears to be spam.

Can I report feedback that I simply disagree with?

No, the reporting mechanism is not for disagreeing with opinions. It's for reporting feedback that violates Passivae's Community Guidelines or Terms of Service.

What if I'm unsure whether to report feedback?

If you're unsure, it's best to err on the side of caution and report it. Passivae's team will review the feedback and determine if any action is necessary.

Where can I find the feedback reporting mechanism?

You can report feedback through the Passivae Help Desk or by contacting the support team.

What information should I include in my report?

When reporting feedback, be clear and concise. Include:

• The reason for your report (e.g., harassment, false information, irrelevance).

• Specific details about the feedback you're reporting.

• Any relevant evidence to support your claim (e.g., screenshots).

How long does it take for Passivae to review reported feedback?

Passivae strives to review reported feedback as quickly as possible. The exact time frame may vary depending on the complexity of the issue and the volume of reports they are handling.

Will my identity be revealed if I report feedback?

Passivae generally keeps reporters' identities confidential. However, in some cases, the person who received the feedback might be able to deduce who reported it based on the content of the report.

What actions can Passivae take based on reported feedback?

Depending on the nature of the violation, Passivae may:

• Remove the feedback.

• Issue a warning to the user who provided the feedback.

• Suspend or terminate the user's account (in severe cases).

Can I appeal if my feedback is removed?

Passivae may have an appeals process if you believe your feedback was removed unfairly. Contact our support team to inquire about the appeals process and how to submit an appeal.