Membership Billing
Passivae offers various membership plans to cater to the diverse needs of our users, whether you're a job seeker, recruiter, or client. This article provides a clear overview of our membership plans, billing information, and how to manage your membership.
Membership Plans
We offer two membership plans with different features and benefits. These plans are designed to provide flexibility and value, allowing you to choose the option that best suits your requirements and budget.
Our membership plans include:
Free Plan: This basic plan provides access to core Passivae features, allowing you to explore the platform and get started with your job search or recruitment efforts.
Pro Plan: Our comprehensive plan, providing full access to all of Passivae's features and tools, designed for users who want to maximize their experience and achieve their goals faster.
The specific features and pricing of each plan may vary, so we encourage you to visit the Billing tab on your settings page for detailed information and comparisons.
Billing Information and Payments
Passivae provides secure and convenient payment options for your Pro membership. We accept various payment methods, including major credit cards, debit cards, and digital wallets like PayPal, through Stripe. You can easily update your billing information and manage your payment methods in your account settings.
We offer flexible monthly billing cycles to suit your preferences. You can view your billing history and download invoices or receipts for your records at any time.
Managing Your Membership
Passivae provides you with full control over your Pro membership. You can easily:
Upgrade to Pro: If you are currently using the Free Plan, you can upgrade to the Pro plan at any time.
Cancel your membership: If you decide to leave Passivae, you can cancel your Pro membership at any time, subject to our cancellation policy.
Request a refund: In certain circumstances, you may be eligible for a refund. Please refer to our refund policy for details.
If you have any questions or need assistance with your membership or billing, our support team is always ready to help.
Frequently Asked Questions
What membership plans does Passivae offer?
Passivae offers two membership plans:
Free Plan: This plan provides access to the basic features of the platform, allowing you to create a profile, search for jobs/candidates, and join communities.
Pro Plan: This is a paid plan that unlocks all of Passivae's features, including advanced search filters, premium profile tools, direct messaging, and exclusive content.
How much does each membership plan cost?
The Free Plan is, of course, free of charge. The Pro Plan is a monthly subscription with a cost depending on the tier and user type. You can find more details on the pricing page within the platform.
Can I switch between membership plans?
Yes, you can upgrade from the Free Plan to the Pro Plan at any time. You can also choose to cancel your Pro Plan subscription to revert to the Free Plan.
How do I update my billing information?
You can update your billing information in your account settings. Go to the Billing section under your account settings and follow the instructions to update your payment details or billing address.
What payment methods can I use for membership billing?
Passivae accepts major credit cards, debit cards, and PayPal for membership billing.
How do I cancel my Passivae membership?
To cancel your Pro Plan membership, go to the Billing section in your account settings and follow the cancellation instructions. Note that canceling your membership will revert your account to the Free Plan.
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