Add a Billing Method
Passivae uses Stripe to offer a variety of secure and convenient billing methods for clients to pay for projects and services. This article provides information on the supported billing methods, how to add a new billing method to your account, and how to manage your existing billing methods.
Supported Billing Methods
Passivae, through Stripe, supports a range of popular billing methods to cater to diverse preferences and needs. These typically include:
Credit/Debit Cards
Digital Wallets
The availability of specific billing methods may vary depending on your location and the payment processors supported in your region.
Adding a Billing Method
Adding a billing method to your Passivae account is a straightforward process. Simply navigate to the Billing Tab in your account settings and follow the on-screen instructions. You'll need to provide the necessary information for your chosen billing method, such as card details or digital wallet credentials.
Passivae takes security seriously and implements industry-standard measures to protect your billing information. Your data is encrypted and securely stored, and we comply with relevant security standards like PCI DSS to ensure your transactions are safe.
Managing Billing Methods
Once you've added billing methods, you can easily manage them in your account settings. You can:
Edit existing methods
Add new methods
Remove unwanted methods
Set a default method
By keeping your billing information up-to-date and managing your preferred payment methods, you ensure a smooth and hassle-free experience when paying for projects and services on Passivae.
Frequently Asked Questions
What types of credit cards are accepted?
Passivae, through Stripe, generally accepts all major credit and debit cards, including Visa, Mastercard, and American Express. There may be some restrictions based on your location or the specific card issuer.
Can I use my PayPal account for billing?
Yes, Passivae supports PayPal as a billing method through Stripe. You can easily link your PayPal account to your Passivae account for secure and convenient payments.
Are there any fees for using certain billing methods?
Passivae does not charge any additional fees for using specific billing methods. However, your card issuer or bank may have their own transaction fees, so it's always a good idea to check with them.
How do I add a credit card to my account?
Go to the Billing section in your account settings.
Click on the Add a Credit Card button.
This will open a secure Stripe checkout window.
Enter your credit card details, including the card number, expiry date, and CVV, in the Stripe window.
Follow any additional verification steps Stripe may require (e.g., 3D Secure).
Once your card details are verified, click Save to add the card to your Passivae account.
What security measures are in place to protect my billing information?
Passivae uses Stripe, a PCI DSS compliant payment processor, to handle all billing information securely. Your card details are encrypted and tokenized, ensuring that your sensitive data is protected.
How will I know if my billing method was added successfully?
You will receive a confirmation message on the platform and/or an email notification once your billing method has been successfully added and verified.
How do I update my billing address?
Go to the Billing section in your account settings.
Select the billing method you want to update.
Click Edit and update your billing address information.
Save the changes.
Can I have multiple billing methods on my account?
Yes, you can add and save multiple billing methods to your Passivae account for more flexibility.
What should I do if my card is declined?
If your card is declined, double-check that you've entered the correct card details and that your card has sufficient funds. If the problem persists, contact your card issuer or bank for assistance. You can also reach out to Passivae's support team for further help.
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