Request a Refund from the Candidate or Recruiter

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Refund Eligibility

Submitting a Refund Request

Refund Review and Resolution

Frequently Asked Questions

When am I eligible to request a refund from a candidate or recruiter?

What if the candidate or recruiter disagrees with my refund request?

What evidence do I need to provide to support my refund request?

How do I submit a refund request on Passivae?

What information should I include in my refund request?

How long will it take for Passivae to process my refund request?

How does Passivae evaluate refund requests?

What happens if my refund request is rejected?

Will I receive a full refund if my request is approved?